Customer Service Representative
• Responded the queries of customers in an ethical and informative way.
• Maintain the responsibility of keeping all customer business confidential.
• Maintain a patient attitude and develop a quick thinking and problem solving ability.
• Require to maintain direct correspondence with various department experts to solve the problem quickly.
• Need to track and trace of each and every shipment.
• Need to maintain the daily follow up with customer as well as international TNT member via emails.
Supervisor cum Computer Operator
• Handling customer queries and complaints
• Systematic arrangement of files and documents
• Providing information regarding DV program.